USING GERT NETWORKS IN BUSINESS PROCESS MODELING
Recent years, Firms have to use various and complex business processes for providing knowledge needs that is becoming increased. With understanding impact of the business processes on performance and profitableness of the firms, many academicians and managers need to get closer these business processes. With integrating needs between each process, it is inevitable to use improved systems for modeling and analyzing these business processes. For using these systems, it is necessary to be supported software and to be trained for using this software. In this work, as a stochastic network solution, GERT (Graphical Evaluation and Review Technique) is used to model and analysis as-is and to-be processes. An example business process is modeled and analyzed by using GERT and its analytical calculation ability.
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